Last updated: October 11, 2026
Scope of this policy
This policy describes the BoilerBridge website and its telephone referral process. Independent providers and external websites have their own privacy practices. A link to a third-party resource does not put that resource under BoilerBridge’s control.
Visiting the website
This website is a static information site with Google Analytics 4. It does not include enquiry forms, customer accounts or a live-chat service. Hosting and network providers may process ordinary access data, such as IP addresses, request times, pages requested and technical browser information, for delivering and protecting the website.
Google Analytics and cookies
We use Google Analytics 4 to understand visits, traffic sources, page engagement and interactions such as clicks on telephone links. Analytics may collect page and referral information, browser and device details, approximate location and pseudonymous cookie identifiers. It uses first-party cookies, including _ga, to distinguish visits and sessions. Google processes this information to provide analytics reports. Google Analytics 4 does not log or store individual IP addresses.
A telephone-link click measures interest in calling; it does not confirm that a call connected, a booking was made or work was completed. Our custom call-click event sends the button placement. It does not send the contents of calls, recordings or privacy emails. Google Signals and advertising personalization are disabled in this website’s tag configuration.
Read how Google uses information from sites that use its services (opens in a new tab). You can manage or delete cookies in your browser settings, or use Google’s Analytics opt-out browser add-on (opens in a new tab). Blocking analytics does not prevent you from reading the website or using its telephone links.
Telephone enquiries and possible recording
Calling uses your telephone service rather than a web form. Calls may be screened, routed or connected to an independent service provider and may be recorded when recording is enabled. Calling indicates your consent to possible recording, as stated beside the website’s call buttons.
A receiving telephone or service provider may obtain caller identification, call timing and duration, recording data where enabled, and information you choose to share during the conversation. Relevant details may include your address, ZIP, equipment and the problem you want assessed. Share only the information needed for your enquiry.
The website does not promise that every call is recorded or connected. The actual configuration and receiving provider determine the call handling. A service provider may use your information to discuss availability, assessment, scheduling and the work you request.
Contact the website about privacy
Messages to our privacy address are forwarded to our monitored inbox. We and our email providers process the sender address, message and attachments to receive and respond to the request. Please share only the information needed for your enquiry.
For privacy enquiries about BoilerBridge, email privacy@boilerrepairdiamondbar.com. Describe your request and the relevant date or page without sending unnecessary sensitive information. If the request concerns an independent provider’s records, include that business’s name so the relevant record holder can be identified.
Independent providers and your requests
When a provider receives a call, confirm its identity and ask about its privacy practices. If you want access to, correction of or deletion of information that business holds, contact it through its own verified privacy channel. The static website cannot directly alter a provider’s records. This page does not state a universal retention period for third-party call records.
External resources
Following an external link takes you to another organization’s website. Review its privacy information and settings. BoilerBridge does not receive the information you enter into a manufacturer, government or safety website through that link.
Policy changes
We update this policy when the website’s information handling changes. Review this page and the Referral Disclosure before making a telephone enquiry.